What a company should know to differentiate a strongly proactive system from a solution with annoying limitations.

For many companies, a DLP system is a must-have solution when it comes to preventing data breaches and protecting against other insider threats. But the customer experience when using a DLP is not always pleasant. Some deserved and unfair criticisms of DLP systems are natural limitations of this type of system, such as:

1. Insufficient functions to solve a task

2. DLP is difficult to implement, it “consumes” a lot of resources

3. It generates frequent false alarms

4. The solution seems overly sophisticated, there is no one to work with it

DLP does not work like antivirus (or plug-and-play). The pre-settings are enough to protect against data breaches, monitor and block the transfer of data that contains elements already considered by the predefined policies. Of course, this will ensure data security, but to increase it, these policies must be reviewed, as well as business processes. If a client does not know what to do with this information, the company will benefit from only 10-20% of all the features that the DLP system offers.

Another problem arises when there is no one to work on the solution, or the turnover of information security specialists is so high that a new person simply does not have time to learn enough.

A lack of training for information security managers can make your DLP system a burden on your balance sheet, along with the inevitable disappointment with the DLP software as a whole. For companies that do not have an information security department, there is the alternative of outsourcing these tasks.