Automatically provision and manage IT workstations and server environments

Managing work systems, users and their resources is costly for organizations. Many IT infrastructures have grown over time and with user demands, leading to isolated solutions. The resulting media breakdown occurs when processing processes prevent efficient automation. Efficient client and server management tools that ensure high quality of service and optimized cost structure are one solution.

In the context of client and server management, industrialization means that standardized services are defined for all services and made available through repeatable processes. They map the entire provisioning process for specific services, function-specific workstation systems or server types. Standardization occurs, for example, through the use of defined software packages or groups of software packages. The advantage is that these services are delivered efficiently and with consistent quality.